Help Desk
Home
Submit a request
Check your existing requests
Forums
Overview
|
Recent
Cleaning
(0)
»
No topics found
Inventory
(0)
»
No topics found -
Add Article »
General Help
»
Terms and Conditions
(2)
»
Reserve Terms & Conditions
Sample Terms & Conditions for Property Manager's
Testimonials
(2)
»
Case Study - Craig Douglas [VIDEO]
Let In Edinburgh Testimonials
Accounts & Payments
(4)
»
When do I get paid?
What is a chargeback?
What happens if a booking is cancelled?
Important Dates
(2)
»
What's On in Glasgow during 2012/13?
What's On in Edinburgh during 2012/13?
Confirming bookings
(4)
»
Group Bookings
Sample Confirmation Email (for Property Manager's to send to customer)
Email Notification (received by Property Manager from Reserve)
Booking Cancellations
(2)
»
Reserve Cancellation Charges
Reserve Cancellation Policy
Our Affiliate Program
(2)
»
How does the Affiliate Program work?
Where do I find my Affiliate Link?
Using our software
(1)
»
Things are looking a bit odd
Managing bookings
(2)
»
Processing balance payments
Last minute bookings
Questions & Answers
(1)
»
how do I remove my listing?
Property Management
(3)
»
Cleaning Checklist
Detailed Equipment Checklist
Phone Apps
Feature Requests
(0)
»
No topics found -
Suggest an Idea »
Property Listings
»
Getting Started
(2)
»
Legislation affecting holiday letting
Administration
Property Details
(5)
»
Property Descriptions
Photographer
Property Name Change
Property Media
(0)
»
No topics found -
Add Article »
Property Reviews
(3)
»
Why are reviews important?
Why do we put negative reviews live?
How do I respond to a negative review?
Online Booking
»
Getting Started
(3)
»
User Guide for Property Owners/Managers (PDF)
Intro to Reserve System [VIDEO]
Which browser should I use?
Availability
(1)
»
Availability User Guide
Rates
(2)
»
What should my rates be?
Rates User Guide
Extras
(1)
»
Extras User Guide
Discounts
(10)
»
Late Deal Discount User Guide
3 for 2 Discount User Guide
3 for 2 Discount [VIDEO}
Property Settings
(2)
»
Property Settings User Guide
Sample Terms and Conditions for Property Managers
Share
(1)
»
Can I use the booking software on my own website?
Managing Your Property Once Set-Up
(4)
»
Updating your availability calendar
Weekly Updates
Monthly Updates
